Terms & conditions

Please read these Terms and Conditions carefully before using the services provided by 1st Class Chauffeurs. By accessing or using our services, you agree to abide by these terms and conditions.

1. Service Usage: 1st Class Chauffeurs provides transportation services for various occasions. The use of our services is subject to the terms outlined in this agreement.

2. Booking and Reservations: To book our services, you must provide accurate and complete information. We reserve the right to decline bookings at our discretion.

3. Pricing and Payments: Pricing is determined based on the type of service, vehicle chosen, and other factors. Payment is required at the time of booking, and additional charges may apply for extra services or time.

4. Cancellations and Refunds: Our cancellation policy varies depending on the type of service and timing of the cancellation. Details can be found on our website or by contacting our customer service.

5. Passenger Conduct: We expect all passengers to behave respectfully towards our chauffeurs and vehicles. Any damage caused by passengers will result in additional charges.

6. Vehicle Selection: While we strive to provide the requested vehicle, we reserve the right to substitute it with a similar one if necessary.

7. Changes and Delays: While we make every effort to ensure punctuality, we are not responsible for delays due to factors beyond our control, such as traffic or weather.

8. Liability: 1st Class Chauffeurs is not liable for any loss, damage, or injury resulting from the use of our services, except as required by law.

9. Privacy Policy: By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Amendments: 1st Class Chauffeurs reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website.

11. Termination: We reserve the right to terminate services or refuse future bookings if a passenger violates these terms and conditions or engages in inappropriate behavior.

12. Governing Law: These terms and conditions are governed by the laws of the United Kingdom.

By using 1st Class Chauffeurs’ services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. If you have any questions or concerns, please contact us for clarification. Your satisfaction and safe transportation are our top priorities.